Refund information for LGPD Brazil digital products purchased through ClickBank
Customer Information

Refund Policy

Our goal is to make the purchase terms clear before you buy. LGPD Brazil digital products are sold through ClickBank, which processes the transaction and handles eligible refund requests under the applicable return policy.

Last updated: August 19, 2026

This Refund Policy applies to LGPD Brazil digital products purchased through a ClickBank checkout, including the Brazil LGPD Compliance Playbook — 2026 Edition.

60 Days Standard refund period selected for LGPD Brazil products sold through ClickBank.
ClickBank Processes the purchase and handles refund requests through its customer support system.
Digital Product No physical return or shipping is required for the PDF product.
Our seller return policy: LGPD Brazil uses a 60-day refund period for the Brazil LGPD Compliance Playbook and other products where this policy is displayed. Refund eligibility and processing remain subject to ClickBank's applicable policies and review.

1. Refund Period

For products covered by this policy, you may request a refund within 60 days from the date of purchase.

ClickBank processes return requests according to its applicable return policy and may approve a full or partial return depending on the circumstances of the transaction and its policies.

2. How to Request a Refund

Because your purchase is processed by ClickBank, the fastest way to request a refund or obtain order support is through ClickBank's customer support portal.

Locate your order information.
Have your ClickBank receipt or the email address used for the purchase available.
Visit ClickBank Order Support.
Use ClickBank's customer order support system to locate the transaction.
Submit your request.
Follow the instructions shown for the transaction to request assistance or a refund where available.
Visit ClickBank Order Support

3. Where the Refund Is Sent

Approved refunds are generally returned through the payment channel associated with the original purchase, subject to ClickBank's payment and refund procedures.

4. Digital Product Access

LGPD Brazil products covered by this policy are digital products. A refund does not grant permission to continue reproducing, redistributing, reselling, sharing, publishing, sublicensing, or commercially exploiting the product or its copyrighted materials.

Any license to use the purchased material remains subject to our Terms of Use and applicable law.

5. Requests After the 60-Day Period

If the normal refund period has expired, please contact us through our Contact page if you need product support. A request made after the stated refund period does not create an automatic right to a refund.

ClickBank may have additional rights or procedures available under its own policies, payment-method rules, fraud procedures, or applicable law. Where those rules require a different result, the applicable ClickBank or legal requirement will control.

6. Duplicate or Unauthorized Charges

If you believe that you were charged more than once for the same purchase, or that a charge was fraudulent or unauthorized, contact ClickBank Order Support promptly so the transaction can be reviewed.

7. Product Support Before Requesting a Refund

If your issue relates to accessing, opening, or using the digital product rather than dissatisfaction with the purchase itself, you may contact LGPD Brazil through our Contact page. We will make reasonable efforts to help resolve legitimate access or product-support issues.

8. No Subscription or Recurring Billing

The Brazil LGPD Compliance Playbook — 2026 Edition is currently offered as a one-time digital purchase, not as a subscription. You will not be charged recurring fees for this product unless a future offer clearly states recurring billing terms before purchase.

9. Policy Changes

We may update this Refund Policy to reflect changes to our products, checkout provider requirements, or applicable rules. The refund terms presented at the time of purchase and any mandatory rights that apply to the transaction will govern that purchase.

10. Contact

For questions about the content of an LGPD Brazil product, please use our Contact page. For order lookup, payment, or refund requests for a ClickBank transaction, use ClickBank Order Support.

Important: LGPD Brazil does not control ClickBank's internal refund processing, fraud review, payment-network procedures, or customer-support decisions. ClickBank's applicable policies and legally required consumer rights may affect how an individual transaction is handled.