This Refund Policy applies to LGPD Brazil digital products purchased through the Stripe checkout used on lgpdbrazil.com, including the Brazil LGPD Compliance Playbook — 2026 Edition.
1. Refund Period
For products covered by this policy, you may request a refund within 60 days from the date of purchase.
Refund requests are reviewed by LGPD Brazil. Where a refund is approved, the transaction is submitted through Stripe to the original payment method, subject to payment-network processing times and applicable law.
2. How to Request a Refund
Submit your request through our Contact page or email support@lgpdbrazil.com.
Provide the email address used at checkout, the approximate purchase date, and any Stripe payment or receipt reference available to you.
Tell us that you are requesting a refund and include any relevant access or transaction details.
We may verify the transaction and request proportionate information needed to prevent fraud or identify the correct order.
3. Where the Refund Is Sent
Approved refunds are generally returned to the original payment method through Stripe. The time for the refund to appear may depend on the card issuer, bank, payment network, and other processing factors.
4. Digital Product Access
LGPD Brazil products covered by this policy are digital products. A refund does not grant permission to continue reproducing, redistributing, reselling, sharing, publishing, sublicensing, or commercially exploiting the product or its copyrighted materials.
Any license to use the purchased material remains subject to our Terms of Use and applicable law.
5. Requests After the 60-Day Period
If the normal refund period has expired, please contact us through our Contact page if you need product support. A request made after the stated refund period does not create an automatic right to a refund.
Payment-method rules, card-network procedures, fraud controls, and applicable law may affect the processing of an individual refund. Nothing in this policy limits mandatory consumer rights that apply to a particular transaction.
6. Duplicate or Unauthorized Charges
If you believe that you were charged more than once for the same purchase, or that a charge was fraudulent or unauthorized, contact LGPD Brazil promptly so the transaction can be reviewed. For an unauthorized card transaction, you may also wish to contact your card issuer or bank.
7. Product Support Before Requesting a Refund
If your issue relates to accessing, opening, or using the digital product rather than dissatisfaction with the purchase itself, you may contact LGPD Brazil through our Contact page. We will make reasonable efforts to help resolve legitimate access or product-support issues.
8. No Subscription or Recurring Billing
The Brazil LGPD Compliance Playbook — 2026 Edition is currently offered as a one-time digital purchase, not as a subscription. You will not be charged recurring fees for this product unless a future offer clearly states recurring billing terms before purchase.
9. Policy Changes
We may update this Refund Policy to reflect changes to our products, checkout provider requirements, or applicable rules. The refund terms presented at the time of purchase and any mandatory rights that apply to the transaction will govern that purchase.
10. Contact
For product access, order lookup, payment questions, or refund requests, email support@lgpdbrazil.com or use our Contact page.